Happy New Year! As we step into 2025, it's a perfect time to reflect on where we’ve been and where we’re headed. Goal setting is at the heart of growth, and this month, we’re focusing on small, intentional steps that lead to big results. Whether it’s refining your team’s skills, improving patient care, or expanding your practice, this is the time to dream big while staying focused.
In this newsletter, you'll find inspiring stories, actionable tips, and valueable resources to help guide your year. Together, let's make 2025 your best year yet!
Success Story - Growth as an Associate Doctor
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This month’s success story features Dr. Joy, an associate doctor who embraced intentional goal setting and saw remarkable growth in her practice. Over the past 4 years of working with us she has grown from $400 per hour working 5 days a week to now over $1600 per hour working 4 days a week.
"The coaching team taught me how to work smarter with less days. I felt high releif when I started working 4 days to get more family time for me and time for myself. My production went really high when I cut down on my days. I was so nice and fresh and less stressed out. " – Dr. Joy
Click here for a brief video from Dr. Joy and me where she shares how she has grown as an associate doctor working with us. Her story is a powerful reminder that growth starts with clear goals and the right support system.
Tip of the Month
Analyze Your Procedures for Growth Opportunities
Start the year strong by digging into your numbers! Take time this month to:
Review your procedure reports for 2024.
- Identify how many of your top procedures (crowns, cleanings, perio maintenance, scaling and root planing, or clear aligner therapy) you performed each month.
- Look for patterns and opportunities. Are there areas where you can increase efficiency or improve patient education?
Focusing on the details can uncover big opportunities for growth in 2025!
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Last month, I teamed up with Adrian Lefler from My Social Practice for an insightful webinar, Dialing Up Success.
We tackled key topics that every dental team should master, including:
- The dangers of diagnosing over the phone.
- The importance of actively listening to calls.
- How to control the conversation while understanding patient needs.
- Building strong relationships and creating lasting first impressions.
- Mastering objections and addressing patient anxiety.
- Navigating difficult patient questions with confidence.
This webinar is a must-watch for practices looking to elevate their new patient phone calls and set the stage for long-term success!
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Focus on Just 2-3 Goals Per Quarter
It’s tempting to tackle everything at once, but true progress happens when you focus. Instead of spreading yourself thin, choose 2-3 achievable goals per quarter. This focused approach ensures you can give each goal the attention it deserves and celebrate wins along the way.
Final Note: Your Year to Crush it!
Real growth requires real transformation–and that's not always easy. It takes courage to let go of old ways of thinking and embrace new strategies. But, if you want different results, it starts with doing things differently.
If you're ready to break free from what's holding your practice back and create lasting change, Crush the Call Bootcamp is your first step. Over three months, we'll help your team master the skills to turn phone calls into scheduled appointments, build stronger patient relationships, and create a culture of connection and success in your practice. Change begins with action. Make the decision to transform your practice today. Sign up for Crush the Call!
Schedule a Call Today
Let's make 2025 the year you break through and crush your goals!
With optimism,
Susan

PS: If at any time you feel our emails aren't meeting your expectations, you're welcome to unsubscribe, and we'll promptly honor your request–no questions asked. Our focus is on sharing value with those who find it useful.
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