What our customers are saying
Our experience with coaching, specifically with Susan Leckowicz, was absolutely wonderful. Just measuring our hourly productivity was a boost but having her put me on goals and hold me accountable kept me thinking about being more productive throughout the workday. Susan worked with my team better than I ever could have specifically in having those difficult conversations regarding financial arrangements or obstacles to initiating treatment. She also gave my team a sounding board and a resource to ask their questions on daily struggles they encounter with patients. Breaking down the costs of operating my practice and organizing the numbers to see where I fell in regard to averages of other practices was intimidating at first but it shouldn't have been. As dentists we can wall ourselves off on an island without any regard to what is possible or the steps to take to trim costs out of our budget but coaching can provide a roadmap to do just that. In summary, I can't recommend Susan Leckowicz enough if your goal is to learn how to take better care of your patients and provide a more secure financial future as a result.•••
Over the past 9 years, I’ve seen Susan grow quickly from a beginning coach to one with confidence, knowledge and leadership abilities to help her clients achieve results they never thought possible. She has worked with general and specialist dentists to grow their own leadership capabilities, build thriving teams and dramatically increase their productivity. Susan is always learning and growing in an effort to further her career as a dental consultant.•••
Susan has been my dental coach since October 2013. Since that time, Susan has coached my team and I through many changes and we have increased our office production significantly. She truly is a coaching gem..•••
I have worked with Susan for 2 of the 6 years I have owned my practice. She has been a true mentor, coach and a tireless worker. Whether Susan is waking up at 4:30 in the morning to wish my team a safe flight home from a seminar, or taking long phone calls while she is in the car to address current problems, Susan never takes off her thinking cap. She always treats my team with respect and is always professional. She is knowledgeable in all facets of my practice management, but isn’t afraid to research or seek others to help us accomplish our goals. Since working with her my practice has doubled in size and productivity.•••
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