Successful dental practices start here.

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DENTISTS:

Do you wish you didn’t have to work so hard, that you could work smarter not harder and become more profitable?


Do you aspire to get more patients to yes and in the schedule, the first time you diagnose the treatment?


Do you struggle with holding your team accountable to the systems you have in place?


Do you want it to be easier for your team to talk about money with patients and create clear financial arrangements?


Are you not sure whether you should add an associate, or add a second or third location, or drop some PPO plans to become more profitable?


Getting ready to transition out of dentistry, do you know what your practice is worth? Do you want to grow the collections and patient base before your transition out either partially or fully?

You shouldn’t have to!



Imagine this:



A practice that is more profitable, easier to manage. Where you understand where your money is going and how to set goals for production and collections based on when YOU want to work.



A practice where you can write-off less to PPOs and have patients agreeing to treatment and how they are going to pay for it ahead of time.



A better schedule—one where patients actually keep their appointments.



A marketing strategy where you can track the success of converting patients to yes and analyze both your short term and long term ROI.



A more motivated team helping you create the practice you love going to each day.



A strategy, plan and budget to transition your practice from a solo dentist practice to a multi dentist practice or a second or third location. Our team can make it happen for you.





DENTAL PRACTICE CHALLENGES WE CAN SOLVE.

  • Team Communication: Do you often wonder what motivates your team and how to create a united culture toward a common goal?

    Our team can work with you to build better relationships with your team and your patients. We work to communicate your vision, your “why”, and gain clarity on where you want to take your practice.   Find ways to create celebrations with your team that gives them pride in working for your practice.

  • Case Agreement: Do you know what the #1 thing patient’s hate about going to the dentist?

    Not knowing what something is going to cost before it is done. Our coaches work with you to establish payment options that are profitable for the practice and make sense for the patient. We also work with your team to confidently estimate the patient’s portion, the insurance portion and review what options the patient has for payment. Our financial options system lowers all barriers to care. We can show you how and your team how to work out financial options for any size treatment plan.

  • Patient Follow Up: Does your team tell you when your patients seem confused by proposed treatment before they leave your office?

    We work with you and your team on how to recognize “Vapor Lock.”  Patients can get overwhelmed and confused easily on next steps. Having a system to help patients understand the value of the care and staying connected to them is key.  Following up is also critical to keeping your schedule full.

  • New Patient Growth and Retention: How many new patients do you really need and how many are sneaking out the back door and why?

    We work with you on determining the number of new patients you need, your capacity, how well you are converting new patients into raving fans and how to get them connected to your and great dental care.

  • Internal and External Marketing: The best new patients come from existing patients, wouldn’t you agree?

    They walk into the reception area with built in trust. Our coaches get your team wrapped around a system to get comfortable asking for referrals. Then we take a look at the best options for your budget to work on an external marketing plan. Every office needs to have a plan for both internal and external marketing to continue to grow.

If this sounds like a dream, 
then you need to:
  • Stop wasting time and money with cookie cutter consulting.
  • Start investing in a team of dental specialists who can create a customized approach based on your needs.
  • Stop the roller coaster of collections and getting ghosted by patients that you were convinced were ready to move forward with treatment.
  • Start working with more patients who appreciate the level of care and service your practice provides.

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OUR SUCCESS FORMULA

What we do for dental practices:



Make them more profitable by collecting more money.

Get more patients to say "YES" to treatment. 

Make you less dependent on PPOs.


At Dental Coaches, we build custom coaching strategies. 

Not a cookie cutter approach to coaching like other coaching companies.

Our coaching team will customize a plan tailored to your dental practice needs.


  • System for Collections including internal credit guidelines, payment options form and presenting the form. Patient follow up system. Insurance claim submission, estimating patient responsibility, eliminating the need for preauthorization..
  • Hygiene analysis of profitability, service mix, chart audit, standard of care, and perio percentages. Reactivation and retention system..
  • Creating the why in treatment philosophy and best practices..
  • Marketing system for internal referrals, demographic analysis, brand, website, social media review.
  • Goal setting, vision, team rewards, team meetings, employee reviews.
  • Transitions and handoffs, patient flow, conversations about next phase of treatment.
  • Scheduling templates for Dr and hygiene.
  • Communication, patient advocacy in case agreement, first contact, phone training, NP, emergency patients, and existing patients. Guiding the patient to the right appointments. Delivering bad news, vapor lock and how to overcome it.

Testimonials

Let’s Talk

Do you want to do more, be more, accomplish more, but don't know where to begin? I'm here to help you get started. 

Don't wait another moment. The time is now. The person is you. Take the leap and start living. 

Contact Us

Blog

01 Jun, 2020
Let me tell you about one client I work with who has dropped Delta Dental insurance, is no longer in network with any PPO plan, still has 2300 active patients and believe it or not 1825 of the patients are Delta Dental patients. How do you do it? Even if you want to only weed out your worst PPO plans you can, without losing money, if you have the right plan and tools in place. Here are the steps: 1. Have a plan, start 9-12 months in advance, know your patient stats, your KPIs—key performance indicators and estimate the impact if all of the PPO patients were to leave—they usually all will not, but you need to plan for the worst. 2. Start having conversations with your patients about the upcoming change. Why you are doing it and what it will mean for them. 3. Get your financial options in place and create a financial agreement policy so your patients have a way to fit their treatment into their budget. 4. Create a marketing plan, strategy and, budget to market for the ideal patients and services for your practice. If you would like to talk more with me about how to reduce your dependence on PPO plans I am happy to help. Here is a link to my calendar to schedule a call. https://calendly.com/dentalcoaches/30min
01 Feb, 2020
Do you ever get a queasy feeling when you have to talk to patients about how much their dental care is going to cost? What is that threshold number when that feeling starts? Is it $500, $1000, $10,000 or more? Money can be awkward to talk about. I was reminded of this last month while applying for health insurance under the Affordable Care Act. One of my closest friends who I have shared the ups and downs of my life with, was helping me with the application. When she asked for my yearly income, she did it in a tactful way, did not look me in the eye, said it was only needed to see if I would be eligible for a subsidy and I froze. Do I tell her the truth, will she think it is too little, that I am not successful, will she think it is too much for what I do. And I was thinking why is this happening to me... Even though we believe in the treatment for the patient, we know it will change their lives, we still get uncomfortable. Why is that and how can we overcome it?  The money piece gets easier to deliver when the patient understands the WHY they need it done and they want it done. Simon Sinek says, people don’t buy what you do or how you do it they buy WHY you do what you do. How well do we communicate the our WHY and find out the patient’s WHY.
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