Here is Your New Patient

Phone Call Checklist!

One Simple Step You Can Take Today

When your checklist arrives, print a copy and place it next to each phone where your team answers new patient calls.

Then encourage your team to use it as a reminder during every new patient conversation.

The checklist gives your team the key elements to remember.

The bigger question is:

Does your team know how to confidently execute each one?

Want to Talk About Your New Patient Calls?

If you're investing in marketing and getting prospective patients to call, what happens on those calls matters.

If you're ready to take a closer look at your team's new patient conversations and identify where opportunities may be getting missed, schedule a complimentary coaching call with Susan.